Terms of service

Brafect™ Terms of Service

OVERVIEW

Welcome to Brafect™! The terms "we", "us" and "our" refer to Brafect™. Brafect™ operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Brafect™ is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy and Refunds & Cancellations Policy. If you do not agree to these Terms of Service, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or country of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

To use the Services or purchase products, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors or product appearance may slightly differ due to screen configurations and device displays.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the sales or quantities of any products offered on a case-by-case basis.

SECTION 3 - ORDERS AND PURCHASES

When you place an order, you are making an offer to purchase. Brafect™ reserves the right to accept or decline your order for any reason. Your order is not accepted until payment is processed and order confirmation is sent.

Your purchases are subject to return or exchange solely in accordance with our Refunds & Cancellations Policy. All purchases are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be set out in your order confirmation email. All posted prices are in South African Rand (ZAR) unless otherwise indicated and exclude shipping or customs charges unless explicitly stated.

You agree to provide current, complete, and accurate purchase and account information for all orders. You represent and warrant that you are authorized to use the payment method provided and that charges incurred will be honored by your card issuer or payment provider.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed. Brafect™ is not liable for shipping delays caused by couriers, customs processing, or events outside of our reasonable control. Risk of loss passes to you upon transfer of products to the delivery carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services—including but not limited to all trademarks, logos (such as the Brafect™ logo and flower emblem), text, graphics, designs, images, product photos, and audio/video content—are owned by or licensed to Brafect™ and are protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, or republish any materials without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS & TOOLS

Certain content, tools, or links available via our Services may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites. Please review third-party policies carefully before engaging in any transaction.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Brafect™ is hosted and powered by Shopify, which provides us with the online e-commerce platform. However, any sales and purchases made in our store are made directly with Brafect™. You acknowledge that Shopify is not responsible for any aspect of sales or transactions between you and Brafect™.

SECTION 9 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you acknowledge that you have read and understood how your personal information is processed.

SECTION 10 - ERRORS AND INACCURACIES

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or shipping rates. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 11 - PROHIBITED USES

You may use the site for lawful purposes only. You are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform illegal acts.

  • To violate any local, national, or international regulations, laws, or rules.

  • To infringe upon or violate our intellectual property rights or the rights of others.

  • To transmit viruses, malicious code, or scrape data using automated tools (such as bots or scrapers) without permission.

SECTION 12 - LIMITATION OF LIABILITY

To the fullest extent permitted by South African law, Brafect™, its directors, officers, employees, or partners shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of any of our products or services, or for any claim related to your use of the store.

SECTION 13 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Brafect™ and its affiliates, officers, directors, and employees from any claims or demands, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service.

SECTION 14 - SEVERABILITY & GOVERNING LAW

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed without affecting the validity and enforceability of any remaining provisions.

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of South Africa.

SECTION 15 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at brafectcare@gmail.com.

Brafect™ Contact Details:

  • Trading Name: Brafect™

  • Customer Support Email: brafectcare@gmail.com

  • Website: brafect.co.za

  • Location: South Africa